Contact Us

We are experiencing a higher than normal volume and are working to respond as timely as possible. Please note that it may take us up to 1 business day to reply. We appreciate your patience during this time.

● Chat Us

Our dedicated customer service team of trained specialist are available to connect directly with you online during normal business hours. Click on the chat bubble at the bottom right corner of our web pages.

● Email Us （Customer Service）

Email: service@snewpoint.com (For customer consultation and after-sale service).

Service Time: MON - FRI, 09:00-17:00 (GMT+5)

 

● Our Response to COVID-19

Please visit this page for the latest on our continued efforts to keep our employees and customers safe.

Your order may take longer to reach you than expected due to potential shipping delays. We are working hard to ship your order and apologize for any delay and for the inconvenience this may cause. You can also check the status of any order online by logging into your account.